WARRANTY POLICY

HANDBAGS, SMALL LEATHER GOODS & ACCESSORIES (LIFETIME WARRANTY)

At Eské, ensuring customers an immaculate ownership experience remains our utmost priority. We take great pride in delivering an experience that will make us their trusted companion for life. Such is the confidence and faith we have in our manufacturing quality, that subject to applicable conditions and exclusions - handbags, small leather goods and accessories are protected from the original date of purchase by a lifetime warranty (proof of purchase required). If the handbag, small leather good or accessory proves to be defective in material or workmanship under normal use anytime, we will repair or replace the item free of charge with same or comparable product.

Any such manufacturing defects shall be repaired within 60 days from the receipt of the product, at any authorized or company owned/company operated showrooms/boutiques of Eské.

Defective handbags, small leather goods or accessories will not be returned to customer. Note that the customer is responsible for any costs associated with shipping the defective product to us for repair or replacement.

The variations in color and texture are the prized characteristics of tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and direct sunlight, further affecting/enhancing the natural look of your handbag or small leather item. Please refer to our Product Care Guidelines for further information on caring for your handbag or small leather item.

Contact Us:

Address: 321/322, A-2 Shah & Nahar Industrial Estate, Lower Parel, Mumbai 400013Email ID: support@eske.in

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