|Eco-Friendly Leather||Handcrafted Parisian Design||Lifetime Warranty|
*You have chosen to customise your product. This service is for prepaid orders only and not eligible for cash on delivery.
Please note that customised orders are not eligible for return or exchange.
Treat them with love, service them regularly for longer shelf life.
- Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth.
- Fill the bag with tissue paper to help maintain its shape and absorb humidity, and store in the provided dust bag.
- Clean with a soft, dry cloth.
- Do not use any soap or cleanser.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free exchanges within 7 days of receiving your order. You can return your product for store credit, or a different product from our website.
Please note the following exceptions to our return and exchange policy:
- Customized items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Returns will only be accepted from products purchased from eske.in. For products purchased through our stores or other marketplaces, please contact them directly for a return.
- In the event that the product is damaged, and our team has verified the same, a monetary refund will be processed.
To initiate an exchange, please reach out to us on +91-7021510806 or drop us an email with your order number and details on email@example.com and we’ll walk you through the return process.
the size and quality of leather is fine, but the appearance is not good. The bag appears dry and dull. I don't know why. And the outer layer is quite delicate, got scratched even with slight touch of fingers. Please look into the matter.